📦 The Journey of Your Mygiftmerry Treasures
We want the arrival of your order to be as smooth and enjoyable as possible. Here is everything you need to know about how your package makes its way to you.
1. Order Processing & Dispatch
We process and ship orders from Monday to Friday, excluding weekends and public holidays.
Order Processing & Dispatch Time
Due to the current high order volume and warehouse dispatch schedule, some orders may require additional processing time before shipment.
Most orders are expected to be processed and dispatched within approximately 7–15 business days from the order date.
For certain batch-arranged items or during peak processing periods, dispatch may take up to 15–20 business days.
Once your order has been dispatched, a tracking number will be provided by email and uploaded to your order record as soon as it becomes available.
Please note that tracking information may take 3–7 business days to update after the package has been handed over to the carrier.
2. Estimated Delivery Time After Dispatch
The following delivery times apply after your order has been dispatched and do not include the order processing and dispatch period stated above.
| Shipping Method | Shipping Fee | Estimated Delivery After Dispatch |
|---|---|---|
| Standard Shipping | $5.99 USD | 12–15 business days |
| Express Shipping | $9.99 USD | 8–12 business days |
| VIP Shipping (Fastest) | $15.99 USD | 5–8 business days |
Standard Shipping is FREE on all orders over $39.
Please note that all delivery times are estimates only. Delivery dates are not guaranteed and may vary depending on the destination country, carrier processing, customs clearance, weather conditions, public holidays, and local delivery conditions.
3. Shipping Destinations
We currently ship to customers in the following locations:
United States, United Kingdom, Canada, Australia, Austria, France, Germany, Israel, Saudi Arabia, Ukraine, Hong Kong, Korea, Malaysia, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands, Poland, Sweden, Spain, Japan, Finland, Ireland, Portugal, and Mexico.
4. Important Shipping Reminders
Please Check Your Delivery Address:
Please make sure your shipping address is complete and accurate before placing your order. Incorrect or incomplete address information may result in delays, failed delivery, or returned packages.
Customs & Carrier Delays:
Delivery may be delayed due to customs clearance, weather conditions, public holidays, carrier processing, local postal operations, or other circumstances beyond our control.
Tracking Updates:
Tracking information may take 3–7 business days to become active or show movement after the package has been handed over to the carrier.
Receiving Your Package:
Depending on your destination and the carrier used, your package may be delivered by a local postal service or courier. If delivery cannot be completed, the carrier may provide instructions for redelivery or collection.
5. Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information as soon as the tracking number becomes available.
Please allow 3–7 business days after carrier handover for tracking information to update.
If your tracking information has not been updated for an extended period, or if your package appears to be lost, please contact us at info@mygiftmerry.com with your order number and tracking information.
Our support team will review the shipment status and work with the carrier or fulfillment partner to provide an appropriate solution.
6. Fulfillment & Shipping Origin
Orders may be fulfilled from our own or partner facilities depending on inventory availability, warehouse scheduling, and the delivery destination.
💌 We're Always Here for You
Have a question or want to check on your package's progress? Feel free to contact us anytime at: